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Privacy Policy

Claverley Village Hall Privacy Policy

We respect your privacy and are committed to protecting any personal information you share with us. This policy explains what data we collect, why we collect it, and how it is used.

1. Who We Are

This policy applies to Claverley Village Hall run by the Village Hall Committee/Trustees. If you have any questions about your data, you can contact us at:

2. What Information We Collect

We may collect personal information when you:

  • Book the hall or its facilities

  • Hire equipment or services (e.g. sound system, kitchen use)

  • Contact us by phone, email, or through our website

  • Join our mailing list or attend events

The information may include:

  • Name

  • Address

  • Phone number

  • Email address

  • Payment details (if applicable)

3. How We Use Your Information

We use your data to:

  • Manage hall bookings and contracts

  • Process payments and refunds

  • Communicate with you about your booking or enquiry

  • Keep financial and legal records (as required by law)

  • Send you information about hall events and updates (if you’ve opted in)

4. Sharing Your Information

We will never sell your data. We may share limited information only when necessary, for example:

  • With our payment providers (to process transactions)

  • With insurers, auditors, or regulators if legally required

5. How Long We Keep Your Data

We keep your information only as long as necessary for bookings, legal requirements, and accounting purposes. After this time, your data will be securely deleted or anonymised.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Ask us to correct any errors

  • Request that we delete your data (where legally possible)

  • Withdraw consent for marketing at any time

To exercise these rights, please contact us at hello@claverleyvillagehall.co.uk.

7. Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

8. Updates to This Policy

We may update this policy from time to time. The latest version will always be available at www.claverleyvillagehall.co.uk

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