Refund Policy

We understand that sometimes plans change. This policy explains when refunds can be offered for hall bookings.

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1. Cancellations by You

• More than 28 days before the booking: Full refund of hire charges (deposit may be retained to cover admin costs).

• Between 14–28 days before the booking: 50% refund of hire charges.

• Less than 14 days before the booking: No refund will be issued.

• In exceptional circumstances, the committee may use discretion to offer a full or partial refund.

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2. Cancellations by Us

• If we must cancel your booking due to unforeseen circumstances (e.g. emergency repairs, safety concerns), you will receive a full refund of all payments made.

• We are not liable for any additional costs you may incur as a result of cancellation.

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3. Deposits

• Deposits are normally non-refundable unless the cancellation is made by us.

• Deposits may also be retained in full or part if the hall is not left clean and undamaged.

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4. Refunds Process

• Refunds will be processed within 14 days of confirmation.

• Refunds will be made via the same method you used for payment unless otherwise agreed.